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Commercial Water Damage

1/29/2019 (Permalink)

Water Damage Commercial Water Damage Your office cannot afford to prolong a water damage disaster. There are real deadlines in those deals and we work hard to meet ours after you call.

SERVPRO Has the Tools and Equipment to React Quickly to a Water Damage Event at Your Office

Many businesses today have eliminated physical, if not literal, paperwork as part of their daily routine. Going digital protects their clients from accidental loss in case of flooding, either from a sudden storm or broken pipes in a bathroom or break room. This is not possible, however, for certain businesses. 

A real estate office still has plans, contracts, and other documents that require a paper copy. This requirement makes quick commercial water removal and drying out property so valuable in Brunswick County. A pile of wet papers is useless for submitting a bid or closing on a house. This is why SERVPRO of Brunswick & South Columbus Counties maintains a 24-hour response team to start the job within hours or even minutes after we get the call. 

To ensure we return your business to its original state, we develop a drying goal. This is the condition that the waiting area, offices, and conference room should be in for our work to be completed. At the end of the restoration, we test for the following: Moisture content from dry, unaffected contents and the structure, Percentage of moisture in wood materials and Points in non-wood materials. As an example, the moisture content for subfloors in unaffected areas is usually ten percent while drywall should test out usually at 12 points. 

These are the goals for affected areas and why we begin drying out the surrounding air as soon as we pump out or extract standing water. Once we get the moisture content(relative humidity) under forty percent, the air itself begins to draw moisture from building materials, furniture, and other property. The task for our technicians is to get the numbers of the affected rooms and assets lower than those of the unaffected areas. If the entire building is affected, our response team uses a pre-determined chart developed over decades of experience and testing as a guide.

For SERVPRO of Brunswick & South Columbus Counties, pumping out water is only the beginning of the removal and restoration process. Each business has its own requirements, and after more than four decades, we have seen and met just about all of them. If you need our services, call us today at (910) 755-6717. 

Holiday Fire Safety in your Brunswick County home

11/5/2018 (Permalink)

Fire Damage Holiday Fire Safety in your Brunswick County home Make sure to be safe this Holiday Season!

The Holidays are upon us again this year. And with the Holidays comes the increased risk of house fires.  Whether from candles burning in the home, lighted decorations, Christmas Trees, or the Holiday cooking, the Holidays are prime season for house fires. SERVPRO of Brunswick and S. Columbus Counties wants to make sure you and your loved ones play it smart and safe!  

Cooking- If you are going to deep fry your turkey, make sure to do it outside on level ground and at least 20 feet from your house.

Candles-  If you are going to burn candles in your home, make sure to leave about 1-2 feet of space in every direction between the candle and anything flammable.

Christmas Trees-  Make sure to get a freshly cut Christmas Tree and to keep it thoroughly watered throughout its time on display.  Artificial trees aren't of too much concern as most are flame- retardant.

Decorative Lights- Make sure to inspect all strings of lights and extension cords for damage or frays. 

Fireplaces-  Soot build-up can catch on fire. Make sure to get your fireplace cleaned before using each burning season.  Also, use a screen to keep sparks and embers from popping out.

These are just a couple tips to keep you safe this Holiday Season!  

Caswell Dunes Damaged by Hurricane Florence. SERVPRO is here to help!

10/23/2018 (Permalink)

Storm Damage Caswell Dunes Damaged by Hurricane Florence. SERVPRO is here to help! SERVPRO of Brunswick and S. Columbus assists with the cleanup and recovery of the Oak Island community

With Hurricane Florence long gone, North Carolina struggles to recover from the damage that the hurricane caused. With record-breaking flooding throughout coastal communities, families and businesses have become displaced and in dire need of professional restoration practices to bring their properties back to their preloss conditions.

One of the locations that suffered considerable damage in coastal North Carolina was a local community Caswell Dunes. Structures suffered significant, which allowed the runoff and torrential rainfall from Hurricane Florence to enter the building. SERVPRO responded quickly to preserve what structural components they could and to lessen the possibilities of secondary effects like mold growth.

Our SERVPRO franchise has always sought to help those when they need it most. Our select group of experienced technicians helps to provide our expertise and equipment to disasters that far exceed the limitations of the other local restoration companies serving the community.

From extraction techniques to drying the damage that the building experienced throughout the flooding, our SERVPRO of Brunswick and S. Columbus technicians still work to bring this community back to its preloss condition. Much like our team that still works to bring hope and restoration to a recovering North Carolina, our technicians are always ready to help you through whatever disaster you or your property might have to face. Give us a call anytime that you need our experienced professionals at 910-755-6717.

Leland broken pipe cause water damage

10/2/2018 (Permalink)

Water Damage Leland broken pipe cause water damage Broken water pipe

You wake up and walk into your bathroom to start the day.  As you step into the bathroom, your foot splashes down in about an inch of water.  As you turn on the light and see that water is everywhere in your bathroom, you see that the water is coming from underneath your sink and cabinet.  You quickly rush over to investigate more.  Opening the cabinet you see that a pipe has broken.  Luckily, it is above the shut-off valve.  You turn off the water immediately.  Your next thought is to try to clean up the water, but there is A LOT of WATER.  You know you need a plumber. Check.  Who can help with the water and whatever damage this water is or may do to the bathroom floor and cabinets?  That is where SERVPRO of Brunswick and South Columbus Counties can help. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

If you have had a broken pipe in your home or water damage from another source, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Southport apartment with Mold

10/2/2018 (Permalink)

Mold Remediation Southport apartment with Mold Mold in apartment unit

Apartment manager in Southport recently discovered some suspected Mold in a unit that she was getting ready to turn over to new renters after the previous tenants moved out.  Thinking better than just having her “maintenance guy” just try to wipe up the suspected Mold, she remembered she had met a marketing representative from SERVPRO of Brunswick and S. Columbus Counties at a networking event.  She made the call and was very happy that she did.  I t turned out to be Mold as she suspected and the technician from SERVPRO of Brunswick and S. Columbus Counties did a thorough inspection and determined that it was indeed Mold and found the source.  Within a couple days , the source was fixed, the Mold contained, area cleaned, and air filtered.  All from one call to SERVPRO of Brunswick and S. Columbus Counties

If you suspect you may have a Mold issue, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Hurricane Season Preparedness in Brunswick County

9/5/2018 (Permalink)

Storm Damage Hurricane Season Preparedness in Brunswick County Summer is over, but hurricane season lasts until the end of November. Call SERVPRO of Brunswick and S. Columbus after the storm.

Summer is coming to a close in Southeastern North Carolina, but it is still hurricane season.  Below is some basic information and tips for protecting your Brunswick county home or business during Hurricane season. It is best to be knowledgeable, have a plan, and be prepared.

Hurricanes are massive storm systems that form over the water and move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. These large storms are called typhoons in the North Pacific Ocean and cyclones in other parts of the world.

The Atlantic hurricane season runs from June 1 to November 30, with the peak occurring between mid-August and late October. 

Basic Preparedness Tips

  • Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

  • Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate

  • If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

  • Make a family emergency plan.

  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”

Preparing Your Home or Business

  • Hurricane winds can cause trees and branches to fall, so before hurricane season trim or remove damaged trees and limbs to keep you and your property safe.

  • Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property.

  • Reduce property damage by retrofitting to secure and reinforce the roof, windows and doors, including the garage doors.

  • Purchase a portable generator or install a generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture; and NEVER try to power the house wiring by plugging a generator into a wall outlet.

If you are affected by a strong storm or hurricane, SERVPRO of Brunswick & S. Columbus Cos. can help. If you need our services, call us today at (910) 755-6717. 

Water Loss at your Brunswick County Business

8/14/2018 (Permalink)

Commercial Water Loss at your Brunswick County Business Commercial water damage to your Brunswick County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible

A water line break in your business can be stressful and confusing since there are many factors to think about when figuring out if there is a leak, where it is, and how to repair it. The most common indication of a leak in your water line is physically seeing water come up on the street, on the sidewalk in front of your shop, or coming through the foundation wall. If the water is coming up in front of your business, it does not necessarily mean the leak is from the water line. Water travels and looks to the point of least resistance to surface.

Commercial water damage to your Brunswick County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible so you can operate as usual again. You need to close your shop while it is being repaired, and that means lost profits. That is when you need to call in the professionals at SERVPRO, who can clean up the water and fix any damages the leak has caused. When the break is small, our technicians can repair it before they begin cleanup. For larger problems, we partner with other professional tradesmen who can fix the break in a timely and reasonable fashion. The municipality should be called in if to inspect and repair major street line breaks.
 
Another sign of a broken water line is a hissing or rumbling noise. Likely, your water main is broken if your water is not in use when you hear noise on the water pipe. The hissing is a great indicator of water exiting the pipe somewhere in-between the building and the city water main in the roadway. 
 
Another sign is a water pressure which is low. Not all water main leaks result in this. However, it is a possibility that should be checked out by professionals. SERVPRO can help you find the cause for the water line break so that it can be fixed properly and your building does not sustain any more water damage than it already has. 
 
SERVPRO of Brunswick & S. Columbus Cos. understands that when water damage of any kind happens to your business, that time is of the essence to prevent further damage and loss. That is why we are ready to come out to your building and help you anytime you need when you reach out to us at (910) 755-6717.

Water Heater leak in Southport could lead to Mold

8/10/2018 (Permalink)

Mold Remediation Water Heater leak in Southport could lead to Mold Water heater leaks can be damaging

If you do experience water damage in Southport from your water heater, try and remain calm and shut off the water feed line. Then, contact SERVPRO, our restoration company that specializes in water damage restoration and cleanup to deal with the mess left behind.

Since high temperature and late detection are problems with water heater floods, there are some dangers that it creates that exceeds normal flooding events. There are things to watch out for in case you are dealing with this. 

The initial water bursting forth from the heater may be scalding hot, so do not rush in, especially if you see steam all over the area. You risk getting hot water burns otherwise. It is best to wait for a SERVPRO technician to arrive and take care of everything for you. 

Another reason you should not rush into a flooded area is that the water could be contacting exposed wiring or power outlets. The water then carries a strong electric current, so do not take a risk in going into the water. Also, the situation creates a potential fire hazard, as the electrical system short and spark.

The water damage from a flood like this can damage wood, ruin carpeting, corrode metals and destroy expensive machinery and appliances. Mold spores can also be activated with enough moisture and organic materials to sustain them. Since mold growth is very likely in a case like this, our technicians at SERVPRO are also going to check for mold growth and hidden moisture with special moisture meters and can clean it up along with all the water. We do not leave until the area is thoroughly dried and sanitized. 

SERVPRO of Brunswick & S. Columbus Counties arrives at your home in a timely fashion to avoid further damage. Therefore, we encourage you to call us right away when you discover the problem at (910) 755-6717.

Enjoy Southport!

Mold Damage in Leland

8/10/2018 (Permalink)

Mold Remediation Mold Damage in Leland Mold remediation will lead to a cleaner healthier living environment

SERVPRO's Inspection and Investigation Aids in Mold Remediation

Mold is a problem that sneaks up on people and begins to destroy homes before many people are aware of it. Many times, they never see a colony until it has grown into the walls and cost hundreds if not thousands of dollars to remedy.

Before we begin an inspection or start wiping down walls, there are some questions one of our inspectors here at SERVPRO will ask you about your Leland area home, these answers can help us speed up the process to return your residence to its original state.

First, have you seen any mold and where is it? If you find black spots and streaks in your home, this is your visual sign that you have a fungi problem. It is where we'll start the inspection and begin using air quality meters to determine how contaminated the air has become. 
Next, have you smelled a musty odor? Often the first sign of a mold infestation, but not every type of mold spores releases an odor. Visual inspection is still the best way to find it. If the odor is the only outward sign, then the next questions become vital. 

Have you had a prior mold infestation in your home? If you have, this will tell us exactly where to begin looking for the probable source of the new mold colony. If you have the report from the company you used last time, please have that available. 

Have you had recent water damage? If you have, this has raised the surrounding moisture level in the air and possibly the building material. A high moisture level is required for mold spores to expand and begin growing. They are inert and harmless otherwise. Ask SERVPRO for advise.

Have you seen mold around your air vents or ducts? If there is any chance that mold has gotten into your air conditioner, the first thing our technicians will want to do is seal it off and flip the breaker switch to ensure spores are not accidentally spread throughout the structure. 

Answering these questions helps our response team establish containment zones faster and prepare your home for mold remediation and removal more efficiently. If you see, smell or just suspect mold because of recent water damage, call us today at (910) 755-6717 for an inspection and to get the remediation process started. SERVPRO of Brunswick & S. Columbus Cos. is here to assist you.

Faster response and clean-up of your water damage

8/10/2018 (Permalink)

Water Damage Faster response and clean-up of your water damage Faster, professional response

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Brunswick and South Columbus counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Brunswick and South Columbus counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (910) 755-6717

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Brunswick and South Columbus Counties

SERVPRO of Brunswick and South Columbus Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us today 910-755-6717.