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Leland broken pipe cause water damage

10/2/2018 (Permalink)

Water Damage Leland broken pipe cause water damage Broken water pipe

You wake up and walk into your bathroom to start the day.  As you step into the bathroom, your foot splashes down in about an inch of water.  As you turn on the light and see that water is everywhere in your bathroom, you see that the water is coming from underneath your sink and cabinet.  You quickly rush over to investigate more.  Opening the cabinet you see that a pipe has broken.  Luckily, it is above the shut-off valve.  You turn off the water immediately.  Your next thought is to try to clean up the water, but there is A LOT of WATER.  You know you need a plumber. Check.  Who can help with the water and whatever damage this water is or may do to the bathroom floor and cabinets?  That is where SERVPRO of Brunswick and South Columbus Counties can help. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

If you have had a broken pipe in your home or water damage from another source, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Southport apartment with Mold

10/2/2018 (Permalink)

Mold Remediation Southport apartment with Mold Mold in apartment unit

Apartment manager in Southport recently discovered some suspected Mold in a unit that she was getting ready to turn over to new renters after the previous tenants moved out.  Thinking better than just having her “maintenance guy” just try to wipe up the suspected Mold, she remembered she had met a marketing representative from SERVPRO of Brunswick and S. Columbus Counties at a networking event.  She made the call and was very happy that she did.  I t turned out to be Mold as she suspected and the technician from SERVPRO of Brunswick and S. Columbus Counties did a thorough inspection and determined that it was indeed Mold and found the source.  Within a couple days , the source was fixed, the Mold contained, area cleaned, and air filtered.  All from one call to SERVPRO of Brunswick and S. Columbus Counties

If you suspect you may have a Mold issue, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Hurricane Season Preparedness in Brunswick County

9/5/2018 (Permalink)

Storm Damage Hurricane Season Preparedness in Brunswick County Summer is over, but hurricane season lasts until the end of November. Call SERVPRO of Brunswick and S. Columbus after the storm.

Summer is coming to a close in Southeastern North Carolina, but it is still hurricane season.  Below is some basic information and tips for protecting your Brunswick county home or business during Hurricane season. It is best to be knowledgeable, have a plan, and be prepared.

Hurricanes are massive storm systems that form over the water and move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. These large storms are called typhoons in the North Pacific Ocean and cyclones in other parts of the world.

The Atlantic hurricane season runs from June 1 to November 30, with the peak occurring between mid-August and late October. 

Basic Preparedness Tips

  • Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

  • Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate

  • If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

  • Make a family emergency plan.

  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”

Preparing Your Home or Business

  • Hurricane winds can cause trees and branches to fall, so before hurricane season trim or remove damaged trees and limbs to keep you and your property safe.

  • Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property.

  • Reduce property damage by retrofitting to secure and reinforce the roof, windows and doors, including the garage doors.

  • Purchase a portable generator or install a generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture; and NEVER try to power the house wiring by plugging a generator into a wall outlet.

If you are affected by a strong storm or hurricane, SERVPRO of Brunswick & S. Columbus Cos. can help. If you need our services, call us today at (910) 755-6717. 

Water Loss at your Brunswick County Business

8/14/2018 (Permalink)

Commercial Water Loss at your Brunswick County Business Commercial water damage to your Brunswick County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible

A water line break in your business can be stressful and confusing since there are many factors to think about when figuring out if there is a leak, where it is, and how to repair it. The most common indication of a leak in your water line is physically seeing water come up on the street, on the sidewalk in front of your shop, or coming through the foundation wall. If the water is coming up in front of your business, it does not necessarily mean the leak is from the water line. Water travels and looks to the point of least resistance to surface.

Commercial water damage to your Brunswick County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible so you can operate as usual again. You need to close your shop while it is being repaired, and that means lost profits. That is when you need to call in the professionals at SERVPRO, who can clean up the water and fix any damages the leak has caused. When the break is small, our technicians can repair it before they begin cleanup. For larger problems, we partner with other professional tradesmen who can fix the break in a timely and reasonable fashion. The municipality should be called in if to inspect and repair major street line breaks.
 
Another sign of a broken water line is a hissing or rumbling noise. Likely, your water main is broken if your water is not in use when you hear noise on the water pipe. The hissing is a great indicator of water exiting the pipe somewhere in-between the building and the city water main in the roadway. 
 
Another sign is a water pressure which is low. Not all water main leaks result in this. However, it is a possibility that should be checked out by professionals. SERVPRO can help you find the cause for the water line break so that it can be fixed properly and your building does not sustain any more water damage than it already has. 
 
SERVPRO of Brunswick & S. Columbus Cos. understands that when water damage of any kind happens to your business, that time is of the essence to prevent further damage and loss. That is why we are ready to come out to your building and help you anytime you need when you reach out to us at (910) 755-6717.

Water Heater leak in Southport could lead to Mold

8/10/2018 (Permalink)

Mold Remediation Water Heater leak in Southport could lead to Mold Water heater leaks can be damaging

If you do experience water damage in Southport from your water heater, try and remain calm and shut off the water feed line. Then, contact SERVPRO, our restoration company that specializes in water damage restoration and cleanup to deal with the mess left behind.

Since high temperature and late detection are problems with water heater floods, there are some dangers that it creates that exceeds normal flooding events. There are things to watch out for in case you are dealing with this. 

The initial water bursting forth from the heater may be scalding hot, so do not rush in, especially if you see steam all over the area. You risk getting hot water burns otherwise. It is best to wait for a SERVPRO technician to arrive and take care of everything for you. 

Another reason you should not rush into a flooded area is that the water could be contacting exposed wiring or power outlets. The water then carries a strong electric current, so do not take a risk in going into the water. Also, the situation creates a potential fire hazard, as the electrical system short and spark.

The water damage from a flood like this can damage wood, ruin carpeting, corrode metals and destroy expensive machinery and appliances. Mold spores can also be activated with enough moisture and organic materials to sustain them. Since mold growth is very likely in a case like this, our technicians at SERVPRO are also going to check for mold growth and hidden moisture with special moisture meters and can clean it up along with all the water. We do not leave until the area is thoroughly dried and sanitized. 

SERVPRO of Brunswick & S. Columbus Counties arrives at your home in a timely fashion to avoid further damage. Therefore, we encourage you to call us right away when you discover the problem at (910) 755-6717.

Enjoy Southport!

Mold Damage in Leland

8/10/2018 (Permalink)

Mold Remediation Mold Damage in Leland Mold remediation will lead to a cleaner healthier living environment

SERVPRO's Inspection and Investigation Aids in Mold Remediation

Mold is a problem that sneaks up on people and begins to destroy homes before many people are aware of it. Many times, they never see a colony until it has grown into the walls and cost hundreds if not thousands of dollars to remedy.

Before we begin an inspection or start wiping down walls, there are some questions one of our inspectors here at SERVPRO will ask you about your Leland area home, these answers can help us speed up the process to return your residence to its original state.

First, have you seen any mold and where is it? If you find black spots and streaks in your home, this is your visual sign that you have a fungi problem. It is where we'll start the inspection and begin using air quality meters to determine how contaminated the air has become. 
Next, have you smelled a musty odor? Often the first sign of a mold infestation, but not every type of mold spores releases an odor. Visual inspection is still the best way to find it. If the odor is the only outward sign, then the next questions become vital. 

Have you had a prior mold infestation in your home? If you have, this will tell us exactly where to begin looking for the probable source of the new mold colony. If you have the report from the company you used last time, please have that available. 

Have you had recent water damage? If you have, this has raised the surrounding moisture level in the air and possibly the building material. A high moisture level is required for mold spores to expand and begin growing. They are inert and harmless otherwise. Ask SERVPRO for advise.

Have you seen mold around your air vents or ducts? If there is any chance that mold has gotten into your air conditioner, the first thing our technicians will want to do is seal it off and flip the breaker switch to ensure spores are not accidentally spread throughout the structure. 

Answering these questions helps our response team establish containment zones faster and prepare your home for mold remediation and removal more efficiently. If you see, smell or just suspect mold because of recent water damage, call us today at (910) 755-6717 for an inspection and to get the remediation process started. SERVPRO of Brunswick & S. Columbus Cos. is here to assist you.

Faster response and clean-up of your water damage

8/10/2018 (Permalink)

Water Damage Faster response and clean-up of your water damage Faster, professional response

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Brunswick and South Columbus counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Brunswick and South Columbus counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (910) 755-6717

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Brunswick and South Columbus Counties

SERVPRO of Brunswick and South Columbus Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us today 910-755-6717.

What to do until help arrives!

8/10/2018 (Permalink)

Water Damage What to do until help arrives! Safety first!

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Call SERVPRO of Brunswick and South Columbus 910-755-6717

No job is too Large

8/10/2018 (Permalink)

Storm Damage No job is too Large Commercial Large Loss program

When a storm hits your Southport home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.  And no storm or job is too large for SERVPRO.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

 Should a storm or major event strike, call SERVPRO of Brunswick and South Columbus 910-755-6717

SERVPRO of Brunswick & South Columbus Counties will respond immediately to the storm or flood event

8/10/2018 (Permalink)

Storm Damage SERVPRO of Brunswick & South Columbus Counties will respond immediately to the storm or flood event Storm and Water damage restoration specialists

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Brunswick & South Columbus Counties will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.