Recent Posts

SERVPRO helps Leland Residence with mold

4/17/2019 (Permalink)

Why SERVPRO SERVPRO helps Leland Residence with mold Mold in Leland residence

A homeowner in Leland, NC was recently doing some heavy spring cleaning in her home when she came across what she though was mold behind her refrigerator.  Instead of just wiping it down or having her husband tear open the wall, she decided to give SERVPRO of Brunswick & South Columbus Counties a call to check out the suspected mold.  She had used them previously at work and was comfortable that they could handle the job.  She made the call and was very happy that she did.  It turned out to be Mold as she suspected.  The technician from SERVPRO of Brunswick & South Columbus Counties did a thorough inspection and determined that it was Mold and found the source.  Apparently, the water hook-up to the refrigerator had a very small pin size hole in it which was leaking onto the wall and onto the floor.  After being referred to a plumber that could fix the leak, SERVPRO went to work to contain the Mold, clean the affected areas, and make sure to get the air filtered with air scrubber.  Everything was clean and dry!  With one call to SERVPRO of Brunswick & South Columbus Counties the homeowner had her mold issue taken care of completely.

If you suspect you may have a Mold issue, SERVPRO of Brunswick & South Columbus Counties can help.  Call us today, 910-755-6717!

Brunswick County School water damage

4/4/2019 (Permalink)

Commercial Brunswick County School water damage School water damage caused by water fountain

A local maintenance supervisor at a Leland school walked in to find 3 classrooms flooded from water fountain that broke free from the wall and fell to the floor.  Luckily this happened overnight on a weekday and not on the weekend when the mess could have become much larger.  Having used SERVPRO before at a previous school at which he had worked, he knew to call SERVPRO right away.  The supervisor actually had the number handy in the ERP he had completed with the SERVPRO of Brunswick and South Columbus County marketing rep a couple months ago.  After getting the water shut off and getting the water fountain fixed, SERVPRO began their services. Air movers and dehumidifiers were placed throughout the classrooms and things were “Like they never even happened” within a couple days.  Are you a maintenance supervisor in need of emergency help at your commercial property?   SERVPRO of Brunswick and South Columbus Counties is here to help!  You never know when you are going to need help and SERVPRO of Brunswick and South Columbus Counties is always ready to help with commercial fire or water damage.  If you have water damage in your commercial property, call SERVPRO of Brunswick and South Columbus Counties today, 910-755-6717.  

Attic Fire Leland

3/22/2019 (Permalink)

Fire Damage Attic Fire Leland Attic Fire Damage

Out of town on a vacation that the homeowner was dreaming of for months, he receives a alarming call from his neighbor.  There had been a fire at his Leland, NC home in Brunswick Forest.  His neighbor has assured him that it was just a small fire and the Brunswick County fire department has everything under control.  The fire was in his attic and was started by his HVAC system.  Structurally the home and roof were intact, his HVAC needed replaced and he needed his attic contents and some upstairs bedrooms cleaned.  His first thoughts were of SERVPRO.  He had used SERVPRO for a water damage in his rental unit a few years prior.  The homeowner called SERVPRO of Brunswick and South Columbus Counties and sent an appointment for when he would be back in town.  Upon meeting with the SERVPRO Production Manager and going over the scope of the fire damage and the course of action, the homeowner was appeased.  The hardworking crews started the next day with removal of smoke and soot from the home.  Within a few days, the team from SERVPRO of Brunswick and South Columbus Counties had things back “Like it never even happened.”  If you have smoke or soot damage from a fire in your residence or commercial building, call SERVPRO of Brunswick and South Columbus Counties today, 910-755-6717.  SERVPRO of Brunswick and South Columbus Counties is Here to Help!

Commercial Mold in Brunswick County

3/22/2019 (Permalink)

Why SERVPRO Commercial Mold in Brunswick County Commercial Mold Remediation

A commercial property manager goes to do a quick walk through a small shopping plaza which has just been constructed.  Expecting to see that finishing touches will be needed before the new tenant can move in, the manager notices large patches of dark material throughout the space and on nearly every wall.  Mold.  Realizing that she needs to act quickly, she calls SERVPRO of Brunswick & South Columbus Counties.  With the manager getting ready to get a lease signed and have a tenant move in within a week, SERVPRO of Brunswick & South Columbus Counties moved quickly to get remediation services started.  First, SERVPRO made sure that the source of the water or moisture were addressed.  Next, the highly trained technicians were able to remove drywall were needed and clean all the surfaces using HEPA vacuums.  Finally, air scrubbing filtration equipment and dehumidifiers were run in the contaminated commercial unit.  Once again, SERVPRO of Brunswick & South Columbus Counties was able to help another commercial customer.  If you think you may have an issue with mold in your home or commercial property, call SERVPRO of Brunswick & South Columbus Counties today.  910-755-6717. SERVPRO of Brunswick & South Columbus Counties is Here to Help!

Commercial Water Damage

1/29/2019 (Permalink)

Water Damage Commercial Water Damage Your office cannot afford to prolong a water damage disaster. There are real deadlines in those deals and we work hard to meet ours after you call.

SERVPRO Has the Tools and Equipment to React Quickly to a Water Damage Event at Your Office

Many businesses today have eliminated physical, if not literal, paperwork as part of their daily routine. Going digital protects their clients from accidental loss in case of flooding, either from a sudden storm or broken pipes in a bathroom or break room. This is not possible, however, for certain businesses. 

A real estate office still has plans, contracts, and other documents that require a paper copy. This requirement makes quick commercial water removal and drying out property so valuable in Brunswick County. A pile of wet papers is useless for submitting a bid or closing on a house. This is why SERVPRO of Brunswick & South Columbus Counties maintains a 24-hour response team to start the job within hours or even minutes after we get the call. 

To ensure we return your business to its original state, we develop a drying goal. This is the condition that the waiting area, offices, and conference room should be in for our work to be completed. At the end of the restoration, we test for the following: Moisture content from dry, unaffected contents and the structure, Percentage of moisture in wood materials and Points in non-wood materials. As an example, the moisture content for subfloors in unaffected areas is usually ten percent while drywall should test out usually at 12 points. 

These are the goals for affected areas and why we begin drying out the surrounding air as soon as we pump out or extract standing water. Once we get the moisture content(relative humidity) under forty percent, the air itself begins to draw moisture from building materials, furniture, and other property. The task for our technicians is to get the numbers of the affected rooms and assets lower than those of the unaffected areas. If the entire building is affected, our response team uses a pre-determined chart developed over decades of experience and testing as a guide.

For SERVPRO of Brunswick & South Columbus Counties, pumping out water is only the beginning of the removal and restoration process. Each business has its own requirements, and after more than four decades, we have seen and met just about all of them. If you need our services, call us today at (910) 755-6717. 

Holiday Fire Safety in your Brunswick County home

11/5/2018 (Permalink)

Fire Damage Holiday Fire Safety in your Brunswick County home Make sure to be safe this Holiday Season!

The Holidays are upon us again this year. And with the Holidays comes the increased risk of house fires.  Whether from candles burning in the home, lighted decorations, Christmas Trees, or the Holiday cooking, the Holidays are prime season for house fires. SERVPRO of Brunswick and S. Columbus Counties wants to make sure you and your loved ones play it smart and safe!  

Cooking- If you are going to deep fry your turkey, make sure to do it outside on level ground and at least 20 feet from your house.

Candles-  If you are going to burn candles in your home, make sure to leave about 1-2 feet of space in every direction between the candle and anything flammable.

Christmas Trees-  Make sure to get a freshly cut Christmas Tree and to keep it thoroughly watered throughout its time on display.  Artificial trees aren't of too much concern as most are flame- retardant.

Decorative Lights- Make sure to inspect all strings of lights and extension cords for damage or frays. 

Fireplaces-  Soot build-up can catch on fire. Make sure to get your fireplace cleaned before using each burning season.  Also, use a screen to keep sparks and embers from popping out.

These are just a couple tips to keep you safe this Holiday Season!  

Caswell Dunes Damaged by Hurricane Florence. SERVPRO is here to help!

10/23/2018 (Permalink)

Storm Damage Caswell Dunes Damaged by Hurricane Florence. SERVPRO is here to help! SERVPRO of Brunswick and S. Columbus assists with the cleanup and recovery of the Oak Island community

With Hurricane Florence long gone, North Carolina struggles to recover from the damage that the hurricane caused. With record-breaking flooding throughout coastal communities, families and businesses have become displaced and in dire need of professional restoration practices to bring their properties back to their preloss conditions.

One of the locations that suffered considerable damage in coastal North Carolina was a local community Caswell Dunes. Structures suffered significant, which allowed the runoff and torrential rainfall from Hurricane Florence to enter the building. SERVPRO responded quickly to preserve what structural components they could and to lessen the possibilities of secondary effects like mold growth.

Our SERVPRO franchise has always sought to help those when they need it most. Our select group of experienced technicians helps to provide our expertise and equipment to disasters that far exceed the limitations of the other local restoration companies serving the community.

From extraction techniques to drying the damage that the building experienced throughout the flooding, our SERVPRO of Brunswick and S. Columbus technicians still work to bring this community back to its preloss condition. Much like our team that still works to bring hope and restoration to a recovering North Carolina, our technicians are always ready to help you through whatever disaster you or your property might have to face. Give us a call anytime that you need our experienced professionals at 910-755-6717.

Leland broken pipe cause water damage

10/2/2018 (Permalink)

Water Damage Leland broken pipe cause water damage Broken water pipe

You wake up and walk into your bathroom to start the day.  As you step into the bathroom, your foot splashes down in about an inch of water.  As you turn on the light and see that water is everywhere in your bathroom, you see that the water is coming from underneath your sink and cabinet.  You quickly rush over to investigate more.  Opening the cabinet you see that a pipe has broken.  Luckily, it is above the shut-off valve.  You turn off the water immediately.  Your next thought is to try to clean up the water, but there is A LOT of WATER.  You know you need a plumber. Check.  Who can help with the water and whatever damage this water is or may do to the bathroom floor and cabinets?  That is where SERVPRO of Brunswick and South Columbus Counties can help. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

If you have had a broken pipe in your home or water damage from another source, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Southport apartment with Mold

10/2/2018 (Permalink)

Why SERVPRO Southport apartment with Mold Mold in apartment unit

Apartment manager in Southport recently discovered some suspected Mold in a unit that she was getting ready to turn over to new renters after the previous tenants moved out.  Thinking better than just having her “maintenance guy” just try to wipe up the suspected Mold, she remembered she had met a marketing representative from SERVPRO of Brunswick & South Columbus Counties at a networking event.  She made the call and was very happy that she did.  I t turned out to be Mold as she suspected and the technician from SERVPRO of Brunswick & South Columbus Counties did a thorough inspection and determined that it was indeed Mold and found the source.  Within a couple days , the source was fixed, the Mold contained, area cleaned, and air filtered.  All from one call to SERVPRO of Brunswick & South Columbus Counties.

If you suspect you may have a Mold issue, SERVPRO of Brunswick & South Columbus Counties can help.  Call us today, 910-755-6717!

Hurricane Season Preparedness in Brunswick County

9/5/2018 (Permalink)

Storm Damage Hurricane Season Preparedness in Brunswick County Summer is over, but hurricane season lasts until the end of November. Call SERVPRO of Brunswick and S. Columbus after the storm.

Summer is coming to a close in Southeastern North Carolina, but it is still hurricane season.  Below is some basic information and tips for protecting your Brunswick county home or business during Hurricane season. It is best to be knowledgeable, have a plan, and be prepared.

Hurricanes are massive storm systems that form over the water and move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. These large storms are called typhoons in the North Pacific Ocean and cyclones in other parts of the world.

The Atlantic hurricane season runs from June 1 to November 30, with the peak occurring between mid-August and late October. 

Basic Preparedness Tips

  • Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

  • Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate

  • If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

  • Make a family emergency plan.

  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”

Preparing Your Home or Business

  • Hurricane winds can cause trees and branches to fall, so before hurricane season trim or remove damaged trees and limbs to keep you and your property safe.

  • Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property.

  • Reduce property damage by retrofitting to secure and reinforce the roof, windows and doors, including the garage doors.

  • Purchase a portable generator or install a generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture; and NEVER try to power the house wiring by plugging a generator into a wall outlet.

If you are affected by a strong storm or hurricane, SERVPRO of Brunswick & S. Columbus Cos. can help. If you need our services, call us today at (910) 755-6717.