Recent Posts

Water damage from broken pipe in Leland

10/5/2017 (Permalink)

Water Damage Water damage from broken pipe in Leland Broken pipe in Leland bathroom

You wake up and walk into your bathroom to start the day.  As you step into the bathroom, your foot splashes down in about an inch of water.  As you turn on the light and see that water is everywhere in your bathroom, you see that the water is coming from underneath your sink and cabinet.  You quickly rush over to investigate more.  Opening the cabinet you see that a pipe has broken.  Luckily, it is above the shut-off valve.  You turn off the water immediately.  Your next thought is to try to clean up the water, but there is A LOT of WATER.  You know you need a plumber. Check.  Who can help with the water and whatever damage this water is or may do to the bathroom floor and cabinets?  That is where SERVPRO of Brunswick and South Columbus Counties can help. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

If you have had a broken pipe in your home or water damage from another source, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Mold in apartment unit in Southport

10/5/2017 (Permalink)

Mold Remediation Mold in apartment unit in Southport Mold in apartment in Southport

Apartment manager in Southport recently discovered some suspected Mold in a unit that she was getting ready to turn over to new renters after the previous tenants moved out.  Thinking better than just having her “maintenance guy” just try to wipe up the suspected Mold, she remembered she had met a marketing representative from SERVPRO of Brunswick and S. Columbus Counties at a networking event.  She made the call and was very happy that she did.  I t turned out to be Mold as she suspected and the technician from SERVPRO of Brunswick and S. Columbus Counties did a thorough inspection and determined that it was indeed Mold and found the source.  Within a couple days , the source was fixed, the Mold contained, area cleaned, and air filtered.  All from one call to SERVPRO of Brunswick and S. Columbus Counties

If you suspect you may have a Mold issue, SERVPRO of Brunswick and South Columbus Counties can help.  Call us today, 910-755-6717!

Hurricane Basics

9/8/2017 (Permalink)

Below is some basic information and tips for protecting your Brunswick county home or business during Hurricane season. It is best to be knowledgeable, have a plan, and be prepared.

Hurricanes are massive storm systems that form over the water and move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. These large storms are called typhoons in the North Pacific Ocean and cyclones in other parts of the world.

Each year, many parts of the United States experience heavy rains, strong winds, floods, and coastal storm surges from tropical storms and hurricanes. Affected areas include all Atlantic and Gulf of Mexico coastal areas and areas over 100 miles inland, Puerto Rico, the U.S. Virgin Islands, Hawaii, parts of the Southwest, the Pacific Coast, and the U.S. territories in the Pacific. A significant per cent of fatalities occur outside of landfall counties with causes due to inland flooding.

The Atlantic hurricane season runs from June 1 to November 30, with the peak occurring between mid-August and late October. 

Basic Preparedness Tips

  • Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

  • Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate

  • If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

  • Make a family emergency plan.

  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”

Preparing Your Home

  • Hurricane winds can cause trees and branches to fall, so before hurricane season trim or remove damaged trees and limbs to keep you and your property safe.

  • Secure loose rain gutters and downspouts and clear any clogged areas or debris to prevent water damage to your property.

  • Reduce property damage by retrofitting to secure and reinforce the roof, windows and doors, including the garage doors.

  • Purchase a portable generator or install a generator for use during power outages. Remember to keep generators and other alternate power/heat sources outside, at least 20 feet away from windows and doors and protected from moisture; and NEVER try to power the house wiring by plugging a generator into a wall outlet.

  • Consider building a safe room or ICC 500 storm shelter designed for protection from high-winds and in locations above flooding levels.  

Total Loss or Minor Fire Damage can Result in Like-New Restoration in Leland

7/28/2017 (Permalink)

Fire Damage Total Loss or Minor Fire Damage can Result in Like-New Restoration in Leland After a fire, there are many restoration options to consider. Call SERVPRO to discuss and help with the remediation and restoration process.

SERVPRO Technicians are Quick to Start on Getting Your Home Restored

Whether a fire has ruined a minor part of a home or completely gutted it, there are options the homeowners should consider. If a small area was affected, smoke damage often has an impact on a larger area of the home, but this can be cleaned. The burned area can quickly be restored and at the same time. The destruction of larger areas or total gutting can result in new floor plans. 
In Brunswick County, fire damage is one of the reasons behind the reconstruction of homes, giving homeowners a newer-looking room, or even an entire makeover of their home. Fire damage can be devastating, but when it is handled in certain ways, a bad situation can be turned into a much better situation that has several other benefits in addition to the repairs and restoration. SERVPRO can repair fire damage of any degree, restoring homes, in part and in whole, so that it is “Like it never even happened,” or better. 
Fire damage often spreads into areas that may not have been burned physically. Charring of walls in one room can affect the integrity of the wall in opposite rooms. This applies in particular when water was directed at the wall by firefighters. The steam produced by cold water coming into contact with burning materials can penetrate deeply into wood and drywall, and ruin other areas in this manner. 
When a home is besieged by fire, the soot and ashes present can also affect personal belongings and furnishings. Correct cleaning of these items requires professional skills, and SERVPRO employees have those, as well as the experience, showing our dedication to providing the best to our customers. Fire damage can be a complicated catastrophe to cope with, but professionals who have gained skills via experience are crucial toward eliminating the damage. 
After the damage has been removed, restoration of your home's structure is the first step. After finishing this part, crews can begin working on restoring paint, wall trim and moldings, carpeting and other flooring types, and essentials such as stair railings, cabinetry, windows and frames, plus much more. 
Because we know that being forced out of your home by fire damage can prolong the trauma your family endures, we aim to complete the work required as soon as we can while at the same instance always providing the highest quality work possible. Call us, SERVPRO of Brunswick & S. Columbus Cos., at (910) 755-6717 for all of your fire restoration needs.

SERVPRO - Shallotte Commercial Water Removal

7/26/2017 (Permalink)

Water Damage SERVPRO - Shallotte Commercial Water Removal Your office cannot afford to prolong a water damage disaster. There are real deadlines in those deals and we work hard to meet ours after you call.

SERVPRO Has the Tools and Equipment to React Quickly to a Water Damage Event at Your Office

Many businesses today have eliminated physical, if not literal, paperwork as part of their daily routine. Going digital protects their clients from accidental loss in case of flooding, either from a sudden storm or broken pipes in a bathroom or break room. This is not possible, however, for certain businesses. 

A real estate office still has plans, contracts, and other documents that require a paper copy. This requirement makes quick commercial water removal and drying out property so valuable in Brunswick County. A pile of wet papers is useless for submitting a bid or closing on a house. This is why SERVPRO maintains a 24-hour response team to start the job within hours or even minutes after we get the call. 

To ensure we return your business to its original state, we develop a drying goal. This is the condition that the waiting area, offices, and conference room should be in for our work to be completed. At the end of the restoration, we test for the following: Moisture content from dry, unaffected contents and the structure, Percentage of moisture in wood materials and Points in non-wood materials. As an example, the moisture content for subfloors in unaffected areas is usually ten percent while drywall should test out usually at 12 points. 

These are the goals for affected areas and why we begin drying out the surrounding air as soon as we pump out or extract standing water. Once we get the moisture content(relative humidity) under forty percent, the air itself begins to draw moisture from building materials, furniture, and other property. The task for our technicians is to get the numbers of the affected rooms and assets lower than those of the unaffected areas. If the entire building is affected, our response team uses a pre-determined chart developed over decades of experience and testing as a guide.

For SERVPRO of Brunswick & S. Columbus Cos., pumping out water is only the beginning of the removal and restoration process. Each business has its own requirements, and after more than four decades, we have seen and met just about all of them. If you need our services, call us today at (910) 755-6717. 

Water Heater leak in Southport

6/27/2017 (Permalink)

Water Damage Water Heater leak in Southport Water Heater Leak

Cleanup and Water Removal Are Done Safely by SERVPRO
One of the more common causes of flooding inside your home is water heater overflows. Boilers and water heaters are typically located where you do not go too often, such as an attic, basement, utility room closet, or garage. Therefore, if a burst or leak happens, it is likely that you do not know there is a problem until after significant water intrusion has occurred already.

If you do experience water damage in Southport from your water heater, try and remain calm and shut off the water feed line. Then, contact SERVPRO, our restoration company that specializes in water damage restoration and cleanup to deal with the mess left behind.

Since high temperature and late detection are problems with water heater floods, there are some dangers that it creates that exceeds normal flooding events. There are things to watch out for in case you are dealing with this.

The initial water bursting forth from the heater may be scalding hot, so do not rush in, especially if you see steam all over the area. You risk getting hot water burns otherwise. It is best to wait for a SERVPRO technician to arrive and take care of everything for you.

Another reason you should not rush into a flooded area is that the water could be contacting exposed wiring or power outlets. The water then carries a strong electric current, so do not take a risk in going into the water. Also, the situation creates a potential fire hazard, as the electrical system short and spark.

The water damage from a flood like this can damage wood, ruin carpeting, corrode metals and destroy expensive machinery and appliances. Mold spores can also be activated with enough moisture and organic materials to sustain them. Since mold growth is very likely in a case like this, our technicians at SERVPRO are also going to check for mold growth and hidden moisture with special moisture meters and can clean it up along with all the water. We do not leave until the area is thoroughly dried and sanitized.

SERVPRO of Brunswick & S. Columbus Counties arrives at your home in a timely fashion to avoid further damage. Therefore, we encourage you to call us right away when you discover the problem at (910) 755-6717.

Enjoy Southport!

Water Damage and their effects on Brunswick homes

5/2/2017 (Permalink)

Types Of Water Damage

When it comes to water, even a small amount can cause major issues in your home. It may not seem problematic to you at first, but, water is capable of destroying more than any other liquid.

Water can make its way through a sheet of drywall easily, turning your Brunswick County area home into a huge sponge. Even when water damage situations develop slowly over time, the situation can get out of hand rather quickly and require professional help to address the situation properly. There are three types of water that SERVPRO technicians would like for you to be aware of that contain different levels of contamination from harmful substances. It helps to understand more about what you are dealing with in your home.

The first of these water categories includes water referred to as white water, often delivered by a clean water source that poses no significant health risks to you and your family. Water from an overflowing bathtub falls into this category.

Grey water is the next category; which may carry a substantial amount of biological chemicals or environmental contamination along with it. Water spilled from an aquarium or dishwasher fits into this classification.

Finally discussing black water, that includes water that enters your home through a grossly unsanitary source, or water suspected of carrying disease-causing agents. Many flood water situations or spills from septic systems belong in this category.

When it comes to dealing with water situations, SERVPRO uses universal safety procedures to protect the workers on site and the occupants of your property. Even when you are sure that the water you are dealing with falls into category one, you should consider relying on a professional with the expertise and equipment necessary to ensure that the water damage gets addressed properly.

At SERVPRO, our team of highly-trained technicians thrives on restoring your residential property to a quality preloss condition. Offering 24-7, seven days a week, emergency response times, which allow us an opportunity to address any situations you may face quickly and efficiently. Contact SERVPRO of Brunswick and S. Columbus Cos. for assistance with water or associated damage or preparing for the challenge today. We are ready to help (910) 755-6717.

Relaxing Retirement After Fire Damage In Leland

4/18/2017 (Permalink)

A Relaxing Retirement After Fire damage In Leland
Your relaxing getaway near the beaches of Brunswick County need not become a recovery nightmare if a fire destroys part of your vacation or retirement home. You may be on a permanent or planned holiday when disaster strikes but the professionals at SERVPRO will be ready for the job within mere hours of your call, inventorying the damage and designing a plan to restore your premises back to preloss condition swiftly. Whether the fire occurred while you were on site or when you were traveling or living elsewhere you can rely on the expertise of our highly qualified technicians to investigate the damage and take the steps needed to put the fire behind you.
Our first concern is to secure your retirement unit, cottage or townhome, particularly if the fire damage in Leland may make your property prone to trespass from strangers or damage from the elements. Appliances may not be working if electrical service was interrupted during the fire or the firefighting so removing food from refrigerators or freezers may be necessary, a task our crews can accomplish if you are away. Any damage to mechanical or HVAC systems because of heat or smoke will be assessed and repaired so that your climate control will be up and running at your return. Interior air quality will be monitored, and humidity controlled, and odors remediated through deodorization procedures our staff is certified to use safely and effectively.
If you are not living in the home at the time of the fire SERVPRO may be able to avoid removing your possessions as they clean and restore the structure and contents of your holiday habitation. Damage from flames and heat as well as any water intrusion or chemical retardant residue will be removed and the structural components restored if possible by our talented crews, with repairs and replacements of items damaged beyond surface harm completed per your and your insurance company’s instructions and guidance. We can handle all of the fire and secondary damage, returning your retirement home its condition before the fire, “Like it never even happened.” Flooring, walls, window treatments, insulation and the like will all be evaluated by our experts and restored before you move back in.
SERVPRO of Brunswick and S. Columbus Cos. is ready to take on the job when you experience fire damage to your cherished retirement or vacation home in our vibrant community. Call our dispatchers 24/7 at (910) 762-8180 to get the restoration process moving so your hideaway will be ready for rest and relaxation.

Mold Damage in Leland

4/18/2017 (Permalink)

Mold Remediation Mold Damage in Leland Mold in Leland

SERVPRO's Inspection and Investigation Aids in Mold Remediation

Mold is a problem that sneaks up on people and begins to destroy homes before many people are aware of it. Many times, they never see a colony until it has grown into the walls and cost hundreds if not thousands of dollars to remedy.

Before we begin an inspection or start wiping down walls, there are some questions one of our inspectors here at SERVPRO will ask you about your Leland area home, these answers can help us speed up the process to return your residence to its original state.

First, have you seen any mold and where is it? If you find black spots and streaks in your home, this is your visual sign that you have a fungi problem. It is where we'll start the inspection and begin using air quality meters to determine how contaminated the air has become.
Next, have you smelled a musty odor? Often the first sign of a mold infestation, but not every type of mold spores releases an odor. Visual inspection is still the best way to find it. If the odor is the only outward sign, then the next questions become vital.

Have you had a prior mold infestation in your home? If you have, this will tell us exactly where to begin looking for the probable source of the new mold colony. If you have the report from the company you used last time, please have that available.

Have you had recent water damage? If you have, this has raised the surrounding moisture level in the air and possibly the building material. A high moisture level is required for mold spores to expand and begin growing. They are inert and harmless otherwise. Ask SERVPRO for advise.

Have you seen mold around your air vents or ducts? If there is any chance that mold has gotten into your air conditioner, the first thing our technicians will want to do is seal it off and flip the breaker switch to ensure spores are not accidentally spread throughout the structure.

Answering these questions helps our response team establish containment zones faster and prepare your home for mold remediation and removal more efficiently. If you see, smell or just suspect mold because of recent water damage, call us today at (910) 755-6717 for an inspection and to get the remediation process started. SERVPRO of Brunswick & S. Columbus Cos. is here to assist you.

Commercial Water Removal In Leland

4/18/2017 (Permalink)

Commercial Commercial Water Removal In Leland Office files in Leland

Two Types Of Dehumidifiers: Refrigerant And Desiccant

Medical record keeping is doing its best to move to digital. Not everything is scannable into an electronic document which means the process is only as fast as the slowest data entry technician. When records become soaked from a sprinkler system, failed plumbing or another source of water, they cannot just be thrown out with the hope each patient has a complete copy of their history.

Commercial Water Removal for a Leland clinic or doctor's office only starts after the majority of the water has been pumped out. Two or three inches of standing water soaking the carpet is a problem, but drying out the contents of a filing cabinet means the difference between staying open or losing patients. Each SERVPRO franchise maintains an extensive equipment inventory to help ensure doctors and their patients keep their relationship intact. Our primary tools to lower humidity and dry records are two types of dehumidifiers: Refrigerant and Desiccant.

The refrigerant dehumidifier draws moisture from the air by forcing air flow through refrigerated coils. This action condenses moisture where it drains into a water tray, or a pump removes it from the room. This type of dehumidifier is preferred where the temperature is over 50 degrees Fahrenheit and the electrical power may be sporadic. It is more efficient on paper and highly porous surfaces such as carpets and drywall.

The desiccant dehumidifier is more productive than the refrigerant dehumidifier in colder climates (below 50 degrees). It lowers moisture levels by forcing air flow over silica gel. The gel surface attracts air vapor and captures it. Water condensed by this method is heated and vented outside of the structure. This type of humidifier is more efficient with dense materials such as hardwood floors and cabinets.

To ensure large numbers of records, the rooms, and storage cabinets used to store them are thoroughly dried, technicians use both types of dehumidifiers. Although the refrigerant is more preferred with paper records, both methods dry documents without damaging them. Protecting medical records from water damage is important to both doctor and client. SERVPRO of Brunswick and S. Columbus Cos. has the experience and equipment to preserve every vital record in your clinic, office or storage site. If you need our services, contact us now at (910) 755-6717. We are here to help from start to finish.