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Water Heater leak in Southport

6/27/2017 (Permalink)

Water Damage Water Heater leak in Southport Water Heater Leak

Cleanup and Water Removal Are Done Safely by SERVPRO
One of the more common causes of flooding inside your home is water heater overflows. Boilers and water heaters are typically located where you do not go too often, such as an attic, basement, utility room closet, or garage. Therefore, if a burst or leak happens, it is likely that you do not know there is a problem until after significant water intrusion has occurred already.

If you do experience water damage in Southport from your water heater, try and remain calm and shut off the water feed line. Then, contact SERVPRO, our restoration company that specializes in water damage restoration and cleanup to deal with the mess left behind.

Since high temperature and late detection are problems with water heater floods, there are some dangers that it creates that exceeds normal flooding events. There are things to watch out for in case you are dealing with this.

The initial water bursting forth from the heater may be scalding hot, so do not rush in, especially if you see steam all over the area. You risk getting hot water burns otherwise. It is best to wait for a SERVPRO technician to arrive and take care of everything for you.

Another reason you should not rush into a flooded area is that the water could be contacting exposed wiring or power outlets. The water then carries a strong electric current, so do not take a risk in going into the water. Also, the situation creates a potential fire hazard, as the electrical system short and spark.

The water damage from a flood like this can damage wood, ruin carpeting, corrode metals and destroy expensive machinery and appliances. Mold spores can also be activated with enough moisture and organic materials to sustain them. Since mold growth is very likely in a case like this, our technicians at SERVPRO are also going to check for mold growth and hidden moisture with special moisture meters and can clean it up along with all the water. We do not leave until the area is thoroughly dried and sanitized.

SERVPRO of Brunswick & S. Columbus Counties arrives at your home in a timely fashion to avoid further damage. Therefore, we encourage you to call us right away when you discover the problem at (910) 762-8180.

Enjoy Southport!

Types of Water Damage and their effects on Brunswick homes

5/2/2017 (Permalink)

Types Of Water Damage

When it comes to water, even a small amount can cause severe destruction in your home. It may not seem dangerous to you at first glance, but, water is capable of dissolving a large variety of substances, more than any other liquid.

Water can make its way through a sheet of drywall easily enough, turning your Brunswick County area home into a huge sponge. Even when water damage situations develop slowly over time, the situation can get out of hand rather quickly and require professional help to address the situation properly. There are three types of water that SERVPRO technicians would like for you to be aware of that contain different levels of contamination from harmful substances. It helps to understand more about what you are dealing with in your home.

The first of these water categories includes water referred to as white water, often delivered by a clean water source that poses no significant health risks to you and your family. Water from an overflowing bathtub falls into this category.

Grey water is the next category; which may carry a substantial amount of biological chemicals or environmental contamination along with it. Water spilled from an aquarium or dishwasher fits into this classification.

Finally discussing black water, that includes water that enters your home through a grossly unsanitary source, or water suspected of carrying disease-causing agents. Many flood water situations or spills from septic systems belong in this category.

When it comes to dealing with water situations, SERVPRO uses universal safety procedures to protect the workers on site and the occupants of your property. Even when you are sure that the water you are dealing with falls into category one, you should consider relying on a professional with the expertise and equipment necessary to ensure that the water damage gets addressed properly.

At SERVPRO, our team of highly-trained technicians thrives on restoring your residential property to a quality preloss condition. Offering 24-7, seven days a week, emergency response times, which allow us an opportunity to address any situations you may face quickly and efficiently. Contact SERVPRO of Brunswick and S. Columbus Cos. for assistance with water or associated damage or preparing for the challenge today. We are ready to help (910) 762-8180.

Get Back To A Relaxing Retirement After Fire Damage In Leland

4/18/2017 (Permalink)

Get Back To A Relaxing Retirement After Fire Damage In Leland
 
Your relaxing getaway near the beaches of Brunswick County need not become a recovery nightmare if a fire destroys part of your vacation or retirement home. You may be on a permanent or planned holiday when disaster strikes but the professionals at SERVPRO will be ready for the job within mere hours of your call, inventorying the damage and designing a plan to restore your premises back to preloss condition swiftly. Whether the fire occurred while you were on site or when you were traveling or living elsewhere you can rely on the expertise of our highly qualified technicians to investigate the damage and take the steps needed to put the fire behind you.
 
Our first concern is to secure your retirement unit, cottage or townhome, particularly if the fire damage in Leland may make your property prone to trespass from strangers or damage from the elements. Appliances may not be working if electrical service was interrupted during the fire or the firefighting so removing food from refrigerators or freezers may be necessary, a task our crews can accomplish if you are away. Any damage to mechanical or HVAC systems because of heat or smoke will be assessed and repaired so that your climate control will be up and running at your return. Interior air quality will be monitored, and humidity controlled, and odors remediated through deodorization procedures our staff is certified to use safely and effectively.
 
If you are not living in the home at the time of the fire SERVPRO may be able to avoid removing your possessions as they clean and restore the structure and contents of your holiday habitation. Damage from flames and heat as well as any water intrusion or chemical retardant residue will be removed and the structural components restored if possible by our talented crews, with repairs and replacements of items damaged beyond surface harm completed per your and your insurance company’s instructions and guidance. We can handle all of the fire and secondary damage, returning your retirement home its condition before the fire, “Like it never even happened.” Flooring, walls, window treatments, insulation and the like will all be evaluated by our experts and restored before you move back in.
 
SERVPRO of Brunswick and S. Columbus Cos. is ready to take on the job when you experience fire damage to your cherished retirement or vacation home in our vibrant community. Call our dispatchers 24/7 at (910) 762-8180 to get the restoration process moving so your hideaway will be ready for rest and relaxation.

Commercial Water Damage Slows Down Business in Shallotte

4/18/2017 (Permalink)

Commercial Commercial Water Damage Slows Down Business in Shallotte Keep the Water in the Cooler, Not on the Floor of your Shallotte business.

Water finds its way into and under flooring, carpets, furniture and even walls. Without discovery and rapid removal, property and building material can quickly decay or become a source for mold growth and other damage.

Regardless if the source is a storm or broken plumbing, water damage can ruin a Shallotte business in just a few days. SERVPRO understands that you need to reopen your doors and get back to helping customers with as little downtime as possible.


Rapid response is the first (and most important) step to keeping the damage to your business at a minimum. When water evaporates, it does not just disappear, the molecules are in the air and are still a moisture problem that is now spread out over just the floors and carpets to include every surface in the affected area. This can result in secondary damage and can include the following:


1) Mold spores spread further
2) Hardwood floors can begin to warp; grouted tile can uplift
3) Drywall starts to crumble and deteriorate
4) Vinyl flooring begins to bubble up and come loose from the floor underneath

Our SERVPRO restoration teams combat this by using commercial pumps to remove standing water and isolated puddles. If the building's electrical system is compromised, we supply generators to ensure uninterrupted service. Once the water is removed, our technicians then deploy dehumidifiers to dry out the air and specialized heaters designed to draw out water from floors and carpets without searing wood or burning fibers. The faster the moisture removal, the less damage and lost time, and the quicker you again have your revenue flow.

If you call us in quickly enough, damage to drywall can be minimized as well. Water absorption continues to travel through the panels as long as there is excessive moisture present. Air movers (industrial fans) and dehumidifiers can quickly stop the process and keep the cost at a, hopefully, affordable level. If too much water has wicked into the drywall, sections may have to be discarded.

The first hours after your business is flooded constitute an emergency situation. Getting a reputable company in to remove standing water and excess moisture increases the speed in which an insurance company will pay out. It is your responsibility to get the ball rolling. If you have a flooding issue at your business, call SERVPRO of Brunswick and S. Columbus COs. at (910) 762-8180.

Questions to Remediate Mold Damage in Elizabethtown

4/18/2017 (Permalink)

Mold Remediation Questions to Remediate Mold Damage in Elizabethtown Mold in Elizabethtown

SERVPRO's Inspection and Investigation Aids in Mold Remediation

Mold is a problem that sneaks up on people and begins to destroy homes before many people are aware of it. Many times, they never see a colony until it has grown into the walls and cost hundreds if not thousands of dollars to remedy.

Before we begin an inspection or start wiping down walls, there are some questions one of our inspectors here at SERVPRO will ask you about your Elizabethtown home. If you do have mold damage, these answers can help us speed up the process to return your residence to its original state.

First, have you seen any mold and where is it? If you find black spots and streaks in your home, this is your visual sign that you have a fungi problem. It is where we'll start the inspection and begin using air quality meters to determine how contaminated the air has become.
Next, have you smelled a musty odor? Often the first sign of a mold infestation, but not every type of mold spores releases an odor. Visual inspection is still the best way to find it. If the odor is the only outward sign, then the next questions become vital.

Have you had a prior mold infestation in your home? If you have, this will tell us exactly where to begin looking for the probable source of the new mold colony. If you have the report from the company you used last time, please have that available.

Have you had recent water damage? If you have, this has raised the surrounding moisture level in the air and possibly the building material. A high moisture level is required for mold spores to expand and begin growing. They are inert and harmless otherwise. Ask SERVPRO for advise.

Have you seen mold around your air vents or ducts? If there is any chance that mold has gotten into your air conditioner, the first thing our technicians will want to do is seal it off and flip the breaker switch to ensure spores are not accidentally spread throughout the structure.

Answering these questions helps our response team establish containment zones faster and prepare your home for mold remediation and removal more efficiently. If you see, smell or just suspect mold because of recent water damage, call us today at ((910) 762-8180 for an inspection and to get the remediation process started. SERVPRO of New Hanover is here to assist you.

Commercial Water Removal In Leland

4/18/2017 (Permalink)

Commercial Commercial Water Removal In Leland Office files in Leland

Two Types Of Dehumidifiers: Refrigerant And Desiccant

Medical record keeping is doing its best to move to digital. Not everything is scannable into an electronic document which means the process is only as fast as the slowest data entry technician. When records become soaked from a sprinkler system, failed plumbing or another source of water, they cannot just be thrown out with the hope each patient has a complete copy of their history.

Commercial water removal for a Leland clinic or doctor's office only starts after the majority of the water has been pumped out. Two or three inches of standing water soaking the carpet is a problem, but drying out the contents of a filing cabinet means the difference between staying open or losing patients. Each SERVPRO franchise maintains an extensive equipment inventory to help ensure doctors and their patients keep their relationship intact. Our primary tools to lower humidity and dry records are two types of dehumidifiers: Refrigerant and Desiccant.

The refrigerant dehumidifier draws moisture from the air by forcing air flow through refrigerated coils. This action condenses moisture where it drains into a water tray, or a pump removes it from the room. This type of dehumidifier is preferred where the temperature is over 50 degrees Fahrenheit and the electrical power may be sporadic. It is more efficient on paper and highly porous surfaces such as carpets and drywall.

The desiccant dehumidifier is more productive than the refrigerant dehumidifier in colder climates (below 50 degrees). It lowers moisture levels by forcing air flow over silica gel. The gel surface attracts air vapor and captures it. Water condensed by this method is heated and vented outside of the structure. This type of humidifier is more efficient with dense materials such as hardwood floors and cabinets.

To ensure large numbers of records, the rooms, and storage cabinets used to store them are thoroughly dried, technicians use both types of dehumidifiers. Although the refrigerant is more preferred with paper records, both methods dry documents without damaging them. Protecting medical records from water damage is important to both doctor and client. SERVPRO of Brunswick and S. Columbus Cos. has the experience and equipment to preserve every vital record in your clinic, office or storage site. If you need our services, contact us now at (910) 762-8180. We are here to help from start to finish.

Quality HVAC Cleaning Services in Brunswick County

4/18/2017 (Permalink)

Count on SERVPRO to Keep Your Ducts Sanitary with a Cleaning Service

A proper HVAC cleaning can remove a tremendous amount of harmful materials such as dirt, pollen, dust, and debris that build up in your ventilation system over time.

Clogged ventilation systems in your Brunswick area home make HVAC cleaning methods necessary to provide you with a quality indoor environment. These cleaning methods are critical for restoring system efficiency and reducing related energy costs.
 
The installation of most HVAC ducting or trunk lines happens inside of your ceiling, attic areas, or crawl spaces that make access difficult. However, cleaning and decontamination of regular sheet metal ducting are usually possible.
 
When it comes to coated fiberboard and flex ducting, replacement becomes necessary to avoid spreading gray or black water contaminants throughout the home. The type of material on the inside of the duct system becomes a critical factor in restoration.
 
If your ducting contains fiberglass insulation and is left unused for extended lengths of time, mold and mildew may be present, which requires replacement of the fiberglass lining due to related health issues. If not a significant amount is found, we can try fogging with antifungal agents and check the results.
 
SERVPRO technicians use a variety of tools and equipment to perform an inspection and perform HVAC cleaning properly. Dust scopes provide technicians with an inexpensive way to show customers before, and after results of a service, while inspection and air washing systems help reach tight spaces and locate damages.
 
SERVPRO technicians use special personal protective equipment such as coveralls with hood and boot options, full-face HEPA filtered respirators and gloves. These items help protect technicians throughout the cleaning process and maintain a safe, quality environment for you and your family.
 
Airless sprayers and foggers provide SERVPRO technicians with a solid method for applying antimicrobial coatings and disinfectants to surfaces and air duct systems found in any size ventilation system. Spray Foggers apply sanitizers and deodorizers, while airless sprayers apply coatings. Coating spray systems and mini cart spray systems used in combination with a pressure washer help apply coatings and disinfectants in various ways.
 
Industrial-grade HEPA filtered wet-dry vacuums assist with the removal of dust and debris building up throughout your ventilation system, while dryer vent cleaning equipment allows technicians with higher quality attachments and tools necessary to clean all types of dryer vent systems and duct work. All HVAC filters are also changed out during the service.
 
Contact SERVPRO of Brunswick and S. Columbus Cos. for access to expertly trained technicians and quality services that help improve your indoor air quality today. (910) 762-8180

Water Line Break in Your Brunswick County Business

4/5/2017 (Permalink)

A water line break in your tea shop can be stressful and confusing since there are many factors to think about when figuring out if there is a leak, where it is, and how to repair it. The most common indication of a leak in your water line is physically seeing water come up on the street, on the sidewalk in front of your shop, or coming through the foundation wall. If the water is coming up in front of your business, it does not necessarily mean the leak is from the water line. Water travels and looks to the point of least resistance to surface.

Commercial water damage to your Brunswick County business is a serious matter, and you want to get the water and damage cleaned up as fast as possible so you can operate as usual again. You need to close your shop while it is being repaired, and that means lost profits. That is when you need to call in the professionals at SERVPRO, who can clean up the water and fix any damages the leak has caused. When the break is small, our technicians can repair it before they begin cleanup. For larger problems, we partner with other professional tradesmen who can fix the break in a timely and reasonable fashion. The municipality should be called in if to inspect and repair major street line breaks.
 
Another sign of a broken water line is a hissing or rumbling noise. Likely, your water main is broken if your water is not in use when you hear noise on the water pipe. The hissing is a great indicator of water exiting the pipe somewhere in-between the building and the city water main in the roadway. 
 
Another sign is a water pressure which is low. Not all water main leaks result in this. However, it is a possibility that should be checked out by professionals. SERVPRO can help you find the cause for the water line break so that it can be fixed properly and your building does not sustain any more water damage than it already has. 
 
SERVPRO of Brunswick & S. Columbus Cos. understands that when water damage of any kind happens to your business, that time is of the essence to prevent further damage and loss. That is why we are ready to come out to your building and help you anytime you need when you reach out to us at (910) 762-8180.

Brunswick & S. Columbus Counties Smoke and Soot Cleanup

12/9/2016 (Permalink)

Fire Damage Brunswick & S. Columbus Counties Smoke and Soot Cleanup A terrible fire wreaked havoc on this Southport home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Brunswick and South Columbus Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (910) 755-6717

Restoring Your Brunswick and South Columbus Counties Commercial Property After a Water Damage Event

7/7/2016 (Permalink)

Commercial Restoring Your Brunswick and South Columbus Counties Commercial Property After a Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Brunswick and South Columbus counties commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Brunswick and South Columbus Counties

SERVPRO of Brunswick and South Columbus Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.